(4.3 / 5)2081+ Ratings

Fanatics.com Reviews

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Overall Rating

4.3
13 Reviews
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About Fanatics.com

Fanatics.com is a platform that offers a wide selection of gear from every league, including NFL, MLB, NBA, NHL, and NCAA merchandise. This allows them to serve fans of football, baseball, hockey, basketball, lacrosse, soccer, golf, and everything else that gets your heart pumping. They also sell sports collectibles, NFTs, trading cards, and sports merchandise, as well as sports betting and iGaming.

In terms of services, they provide a customer help desk for assistance tracking your order, issuing a refund, canceling your order and more. They also offer self-service solutions for making changes to your order or account directly on their site. Additionally, they have a chatbot for help 24/7 or chat with a live representative if needed. They also have a FanCash+ program where you can earn points on every order. Another interesting service is their Jersey Assurance, which is guaranteed protection when the player whose jersey you purchased switches teams. They also offer a ZIP service where you can buy now and pay later by splitting your payments.

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Fanatics.com Customer Reviews (13)

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Anna Villalba
Anna Villalba
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Feb 16, 2023
Andrea Lawrence
Andrea Lawrence
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Feb 16, 2023
Julia Eichmann
Julia Eichmann
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Feb 16, 2023
Lucas Ostermann
Lucas Ostermann
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Feb 15, 2023
Max Beardsmore
Max Beardsmore
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Feb 15, 2023
Melville Huard
Melville Huard
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Feb 15, 2023
Adam Cowen
Adam Cowen
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Feb 14, 2023
Vivian Morris
Vivian Morris
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Feb 12, 2023
Annibale Greece
Annibale Greece
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Feb 12, 2023
Thomas Hoover
Thomas Hoover
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Feb 10, 2023

Fanatics.com Customer’s Q&A

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Fanatics.com FAQs

FAQ

About fanatics.com Prices and Cost?

Fanatics.com is a platform that offers a wide selection of gear from various leagues including NFL, MLB, NBA, NHL, and NCAA. The shipping costs for orders placed on Fanatics.com vary based on the shipping method chosen and the destination. Here are the shipping times and costs for some options:

  • Standard shipping (3-7 business days) costs $4.99.
  • Expedited shipping (2 business days) is priced at $18.95.
  • Next day shipping (1 business day) comes at a cost of $24.95.
  • Shipping to Canada (4-10 business days) is $12.95.
  • Shipping to the United Kingdom (4-10 business days) is $29.95.

Please note that a $2.99 handling charge is added to all orders. Most orders are processed in the warehouse and mailed within one day, but some items can take longer. The transit time begins once the order has left the Fanatics warehouse and is calculated in business days, which do not include weekends or holidays. Fanatics uses UPS, LaserShip, DHL, International Bridge, and OSM Worldwide for shipping, and the best method for the order is chosen based on geography, speed, and pricing. Fanatics has shipping centers in Las Vegas, NV; Jacksonville, FL; Frazeysburg, OH; and Aberdeen, MD, and orders are shipped from the nearest facility to the address for the fastest delivery. Fanatics also offers international shipping to countries like the UK, Australia, New Zealand, Mexico, Japan, Singapore, and 27 countries in the European Union. However, international orders don’t qualify for free shipping and are charged a VAT rate or other fees and duties based on the country.

FAQ

How can I track my order on Fanatics.com?

To track an order on Fanatics.com, follow these steps: - Sign in to the account on Fanatics.com. - Click on "Order History". - Click "VIEW/TRACK ORDERS" on the "Order History" tile. - A list of orders placed under the account will be displayed, including the Order Number, purchase date, and order status. - Click on order status for the latest shipping information and delivery status.

For those who checked out as a guest, tracking the order is also possible. Fill out the Track Order form on the website to review the order information.

Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it's recommended to visit the official Fanatics website or contact their customer service directly.

FAQ

About fanatics.com Popular Products and Services?

Fanatics.com is a leading destination for sports apparel and fan gear. The site offers a wide selection of gear from every league, including NFL, MLB, NBA, NHL, and NCAA merchandise. This allows the site to serve fans of football, baseball, hockey, basketball, lacrosse, soccer, golf, and more.

In addition to sports apparel, Fanatics.com also offers a variety of other products and services. These include team-inspired gifts, backpack coolers, and team Fire Pits for tailgating festivities. One of the popular items on the site is the Funko POP! dolls, which are lighting up the toy industry for sports fans.

The site also features gear from brands such as Vineyard Vines, Nike, Columbia, and Levi's. Whether you're looking for jerseys, t-shirts, hats, or collectibles, Fanatics.com has got you covered. It's more than just a sport store, it's a destination for fans who have been there through the biggest upsets and the most epic moments, and cherish the opportunity to help create unforgettable memories.

FAQ

What is the price range of products on Fanatics.com?

The price range of products on Fanatics.com varies widely depending on the type of product. For example, T-shirts can be found for around $27.99 to $39.99, while hoodies are priced from $49.99 to $84.99. Hats are available for around $34.99. On the higher end, golf bags with shark wheels are priced at $349.99, reduced from $649.99. Please note that these prices are subject to change and may vary based on sales and discounts. For the most accurate and up-to-date pricing, it's recommended to check the Fanatics.com website directly.

FAQ

How long does it take to receive an order from Fanatics.com?

Most orders from Fanatics.com are shipped within one business day. The total time it takes for your order to arrive depends on both the processing and shipping time. Please note that these times may vary depending on your location. If the order takes longer than expected, please allow up to 10 working days from the date your order leaves the warehouse.

FAQ

About fanatics.com Payment Method?

Fanatics.com offers several payment methods for a secure and convenient shopping experience. Accepted payment methods include credit cards, debit cards, PayPal, GooglePay, and QuadPay. Additionally, they offer an exclusive FanCash Rewards Card. Please note that the information is subject to change, and it is recommended to visit the website for the most up-to-date details and instructions.

FAQ

How do I use QuadPay on fanatics.com?

To use QuadPay, now known as Zip, on Fanatics.com, follow these steps:

  1. Choose Zip as the payment method at checkout. No long forms or hard credit checks are required, just instant approval.
  2. Checkout using a credit or debit card. The first 25% of the order total is charged at the time of purchase.
  3. Pay the rest in 3 equal installments that are billed automatically over 6 weeks.

Please note that Fanatics adds a $1 per-installment fee ($4 total) to use Zip, regardless of the size of the order. As long as the installments are paid on-time, there are no other fees to shop with Zip. If there is trouble paying, it's important to notify Zip to avoid a late fee. Payments are automatic, however, Zip charges late fees in certain instances, such as if the payment cannot be processed because the debit card account has insufficient funds or the credit card is no longer valid. For more information on late fees, please see Zip's help page. If the payment is denied in error, contact Zip Support for assistance.

FAQ

fanatics.com Return Policy?

Fanatics.com has a return policy that allows merchandise to be returned to their warehouse up to 365 days from the item's ship date. The returned items must be unworn/unused with original tags and labels. There are exceptions to this policy for manufacturer direct, memorabilia, or collectible items which have a different return policy.

In terms of shipping, Fanatics.com offers domestic shipping with prices determined by the shipping location, the number of items ordered, the shipping method selected at checkout, and the type of items ordered. Both standard delivery (three to seven days) and faster delivery (one to three business days) are available for a fee. They can ship within the United States, but only select items can ship internationally. Expedited shipping is not available, and orders with in-stock items may arrive in separate shipments. Customized items are final sale and cannot be canceled, modified, or returned.

FAQ

What is Fanatics.com's return policy?

Their return process is simple and hassle-free. You can return your merchandise to their warehouse up to 365 days from your item's ship date. Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed. Please note that customized items are final sale and cannot be returned.
FAQ

How long does it take Fanatics.com to process a return?

It can take up to 10 business days for them to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. You will receive a confirmation email once this is completed.

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